Captain Cook’s Casino is part of the Microgaming Casinos and is also part of the Casino Rewards Group which means that they have tons of casino games to offer their players.
They are licensed in the jurisdiction of Kahnawake which is located in Quebec, Canada.
Captain Cooks Casino is a member in good standing of the Interactive Gaming Council and operates under all of their code of conduct which ensures fair and honest games. Captain Cook’s Casino uses a Random Number Generator for their games which is verified by Independent Auditors.
Captain Cook’s strives to monitor their games and players in order to identify possible underage gambling activity and possible problem gamblers. They offer to set limits for any player that requests assistance.
Captain Cook’s Welcome Bonus?
Captain Cook’s Casino offers a nice Welcome Bonus of 100 SPINs for just 7.5CAD, but
Captain Cook’s goes beyond that by offering deposit bonuses on the following deposits:
- 100% Match Bonus up to 150CAD
- 50% Match Bonus up to 225CAD
- 25% Match Bonus up to 200CAD
- 100% Match Bonus up to 150CAD
Captain Cook’s Game variety?
Captain Cook’s Casino boasts of offering over sixteen games that include a Progressive
Jackpot including Slots, Table games, and Card games. Their total casino games is over
550 and they are still adding more games. If you don’t see your favorite game, contact
them and they’ll see if they can add it.
Most popular games:
- Mega Moolah
- Thunderstruck II
- Immortal Romance
- Major Millions 5 Reel
- Cash Splash 5 Reel
- Mega Money Multiplier
- 108 Heroes Multiplier Fortunes
- Cash Crazy
Captain Cook’s Customer support?
Captain Cook’s support is good in our opinion and we actually tested their support
guys with several emails from different addresses and asking some tough questions;
their support guys met every one of our emails with adequate answers and they were
professional about it. We also checked the LIVE CHAT around the clock and there
was always someone on duty to assist us.
Captain Cook also has a pretty good help section when you know that you are asking
a common question, it is sometimes easier to just read their page.
Just as an example, one of their Help sections is about their Loyalty Program
and it covers these questions:
- What is the Casino Rewards VIP loyalty program?
- How do I join the loyalty program?
- How do I check my VIP account balance?
- How do I redeem points?
We checked these topics and can tell you that they are written clearly and precisely.
Captain Cook’s Security?
Regarding security, we found that Captain Cook’s Casino pays attention to all the
latest security issues and takes quick action when needed. Some of their staff attends
security conferences, (we’ve seen them there). Additionally, Captain Cook’s Casino
uses the best 128 bit encryption technology and they have one of the best firewalls
installed on their server.
Captain Cook’s Deposit Methods?
Captain Cooks Casino will accept all major credit and debit cards. They also accept
prepaid vouchers, and most of the e-wallets online. Pretty much no matter how you
want to deposit, they have you covered. If you don’t see a deposit method that suits
you, just contact their support email and they will try to accommodate you.
Captain Cook’s Loyalty Program?
Captain Cook’s Casino has one of the top Loyalty Programs in the industry, this is mainly
due to the fact that they are part of the well-known and respected, Casino Rewards Group.
It is this partership that ensures that all players will be treated fairly and they will
be rewarded according to set criteria.
Captain Cook’s Layout and Site Navigation?
Captain Cook’s Casino has a well designed layout on it’s homepage. It captures the visitor’s
attention immediately with exactly what a player is looking for: HOW TO WIN BIG! Above that
message, is their Main Menu which will take a player to the important pages like Welcome
Bonus, Games list, and the contact page. Then at the bottom of the page is the information
appear on all their pages for quick navigation all around.
Overall, our reviewers enjoyed researching Captain Cook’s Casino. All elements seem to be
in place and they have a great selection of online casino games. Recommended!